Over a third of Americans use AI for health advice. In 2025, 66 percent of physicians also used it.
Dr. Adam Rodman, director of AI programs at Beth Israel
Deaconess Medical Center in Boston says, “I believe that when used
appropriately, these large language models [AI chatbots] are the greatest tool
for empowering patients since the invention of the internet.”
He recommends using chatbots, such as ChatGPT, to enhance,
not replace, your medical appointments. To do this, he suggests first pulling
up your doctor’s medical notes (they should be available online). After
removing all your identifiable information, copy those notes into a chatbot. Next,
give the chatbot an update of your condition, then ask it to concisely
summarize all this information. Finally, ask the chatbot: “Given this context
about my health, please give me three questions I should ask my doctor about
[insert health concern here] during my upcoming visit.”
Because chatbots depend on having a full picture of your
health and medical conditions, Dr. Rodman says you can learn how to describe
your symptoms by asking the chatbot to “interview me as if you’re a doctor.”
Such a question-and-answer session can lead to a clearer explanation of your
condition and help to exclude other conditions that might cause unnecessary
alarm.
Chatbots try to please their users by adding layers of
information. For this reason, you need to be aware they may lead you down a rabbit
hole of scary possibilities. To avoid this, you need to tell the chatbot
explicitly why you are asking a question. For example, “I am having a bad
headache today. Here is my last note from my primary care doctor. What are some
strategies to make it better?”
Diagnostic errors cause almost 800,000 deaths or permanent
disabilities in the United States each year. For this reason, Dr. Rodman
believes that AI can be one of our best tools for saving patients’ lives. At
the same time, he advises that you need to be cautious about seeking second
opinions from chatbots or rely on it for advice on treatment plans. Just use what
you’ve learned as a conversation starter with your doctor.
I've never tried any of these suggestions.
For an introduction to this blog, see I Just Say No; for a list of blog topics, click the Topics tab.